McFeather consultant

Refund & Payment Policy

At McFeather consultant , your satisfaction and financial security are our top priorities. We have established a dedicated Refund Resolution Team and a Financial Services Desk to ensure transparency, efficiency, and client confidence throughout your entire engagement with us.

Every academic support and mentorship service includes a risk-free 7-day refund guarantee. If you are not satisfied within the first 7 days of mentorship delivery, you may request a full refund—no complex procedures or delays. Just contact our 24/7 Customer Support team, and we will initiate the process promptly.

Refunds are processed back to your original payment method within 5–7 business days after a swift verification of timelines, service logs, and communication records. This ensures a fair and streamlined experience. Our systems maintain clear documentation and full compliance with global payment policies, including identity verification and secure dispute handling protocols.

All payments made on our platform are securely encrypted and processed through PCI-DSS compliant systems to protect sensitive information. We support a wide range of trusted payment gateways that ensure both safety and legitimacy of every transaction. You will also receive automated invoices and have access to your payment history via your secure client dashboard.

In the rare case of a payment discrepancy or unauthorized transaction, our finance team is equipped to investigate and resolve matters with urgency and transparency, aligning with global financial compliance requirements. Your confidence and satisfaction are central to how we operate.

Privacy Policy

McFeather consultant values your privacy and is committed to protecting your personal information in compliance with all applicable data protection regulations. This policy outlines how we collect, use, and safeguard information obtained from students, parents, and visitors to our digital platforms.

We collect only the essential information required to fulfill our educational commitments—this may include your name, email, contact details, academic focus areas, and preferences for support. All personal data is securely stored within encrypted systems and is accessible only by trained, authorized personnel who operate under strict confidentiality agreements.

We do not sell, lease, or disclose your data to third-party vendors. Any use of your information is restricted to service delivery, mentorship improvement, and internal compliance operations. You may request access, corrections, or removal of your personal data by contacting our Compliance Officer.

Our data processing practices follow international standards and are monitored for continuous compliance, particularly with UK GDPR, US FERPA, and other global education service guidelines. We uphold a zero-compromise policy on data misuse and take immediate action on any breaches or concerns.

For questions or requests concerning your personal information, our Compliance Team is available through our official support channels to offer assistance with transparency and accountability.

For Refund Inquiries: contact@mcfeatherconsultant.com